Trainees who feel that they have any other type of dispute with the Institute should speak with the Student Life and Advising (SLA) Counselor. If the resultant solution is still unsatisfactory, trainees may escalate the matter to the SLA Deputy Director by completing the Non-Academic Grievance and Appeal form. If the resultant solution is unsatisfactory, trainees may escalate the matter to the Managing Director. Decisions made by the Managing Director are final. If you are unsure, please email studentlife.sg@digipen.edu. Procedures for Non-Academic Grievance and Appeal Following are the proper procedures for resolving non-academic grievances and appeals: 1. For a start, the trainee shall speak with the SLA Counselor. If unresolved, he/she may complete the Non-Academic Grievance and Appeal Form and submit it to the SLA Deputy Director. 2. The trainee should provide a clear and concise statement of the grievance/appeal, the remedies sought, and a request for a meeting with the involved person or persons. 3. The SLA Counselor shall schedule a meeting to discuss the matter with the trainee within 5 working days after receiving the form, with the Deputy Director. 4. If the trainee is not satisfied after seeking consultation at the Deputy Director’s level and wants the grievance or appeal to be considered further, the trainee shall appeal in writing to the Managing Director to seek a resolution within 5 working days after the Deputy Director has completed the consideration of the grievance.
The "First Name" is your given name and the "Last Name" is your Surname/Family Name.
The trainee must explain, in writing, the incident that affected him/her during the program. He/she should also explain why the case could not be resolved and listed the related personnel involved if any.
Include the date, time of the incident, and the personnel involved (if any). Explain what has been communicated between you and the related personnel(s).