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Are you...
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Business Card Request
If you don't know if you are eligible for DigiPen business cards, please speak with your department head. Adjunct Faculty members do not typically get DigiPen business cards, but if you have a specific request for them, please bring it up with your department head and the Dean of Faculty prior to submitting a request.
New Staff or Faculty: Please check with your department head if you would also need a name plate or name tag. Those can be ordered through our Purchase Order System. See the paragraph on the right-hand menu of this page for what to include in your P.O.
If you're new faculty, don't forget to submit your bio for the website, via an additional web request, as well.
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Content Help
The content team in the Marketing Office wants to help you! If you're distributing information to a large number of people (internal or external), please send us your drafts! We would like to see more of the content you are distributing to help standardize our messaging and learn more about what goes on at the school. (Review contingent on content team bandwidth, message, and size of audience.)
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CRM Update Request/Issue Report
**Note that the act of submitting this form does not guarantee updates or new fixes by the date requested. The request will be triaged and prioritized according to impact and pre-existing priorities.**
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Machform Help
Machform is the system that DigiPen uses for creating surveys and forms.
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New Initiative/Campaign/Idea
This form is for new initiatives or campaigns that will require multi-channel marketing efforts. Before we decide on what tactics are used to market this event, can you tell us a little more, and let us know when you're able to meet?
To help flesh out your idea for more serious consideration, keep these questions in mind when filling out your submission.
- What do you need? / What are you intending to do with it?
- Who will you be distributing this information to?
- What are you hoping to achieve with it?
- What are the long/short term benefits of this idea?
- Does this idea align with the brand?
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Request for Marketing Email Send
Fill out this form to request Marketing support in sending out a email for an upcoming event or promotion. If you have questions about sending marketing emails or need help planning, you can email marketing.us@digipen.edu.
Note that the act of submitting this form does not guarantee an email sent on the date requested. The request will be triaged and assigned appropriately, and we'll reach out to you for request clarification and final email approval. Scheduling of email sends is done with consideration to pre-existing email sends to our database.
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Request for Social Media & News Distribution
We see you have some news to share...
Upon receipt, we will consider your news for distribution in the following social and news channels, but do not guarantee any follow-up:
- digipen.edu news article (usually preceded by an interview w/MCOMM writers)
- Official DigiPen Social Media Channels (Instagram, Facebook, YouTube, LinkedIn. Does not include Facebook Groups.)
*Note*: Submitting a request here DOES NOT email buzz@digipen.edu.
Important Information to tell us:
- Event or Article Details: Who, What, Where, When
- Related website URLs
- Article Assets
- Social media tagging: handles and which channels you’d like tagged
- Social Assets (Hi-res jpg, gifs, MP4, MOV, No PDFs, etc.)
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Request for Media
Note that the act of submitting this form does not guarantee you our photographer's time. The request will be triaged and assigned appropriately, and we'll reach out to you for coordination if necessary. Scheduling of our photographer's time is done with consideration to Marketing needs and photographer bandwidth.
Important Information to tell us:
Things like date/time photographer is needed, are all useful information to include in your form details.
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Request for Pricing
This request is for price quotes only, and this ticket will be completed once price quotes are delivered. A separate ticket will be required if MCOMM's help is needed with project creation.
In the details box below, please describe what problem you're trying to solve, if there's anything you'd like specific pricing on, and any deadlines we need to keep in mind when searching for your price quote.
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Request for Print Materials
The info you put here will help guide our decisions throughout the lifespan of the print project. Focusing on the info you put here throughout the process will unify content and design, benefit the final product, and help us measure whether or not the final product met your goals.
For Reprints
Simply include the title of the piece (if known), or copy down the title at the top of the piece, include a quantity or budget, and the date you'd like them delivered by.
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Request for Something Else
Use this form only when your request doesn't quite fit in the other options.
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Please make sure the name of your project is short, yet unique. This will help us refer to the project in the future.
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Have you scheduled a scoping meeting with a marketing representative about this request yet? *
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If you use it, please explain what you mean by "ASAP".
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Request to Update the Website
Some notes about web content:
Release Cycle
Updates to the website now occur on a regular two-week release cycle.
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Schedule Your Scoping Meeting
New initiatives and multi-channel campaigns will require some follow-up past what you put in your ticket. Step one is to schedule that scoping meeting and give us some initial information to help us orient ourselves around the goals of your project.
A marketing representative will reach out to confirm your scoping meeting within the week.
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What do you want to happen as a result of the distribution of this piece, and how does this align with your overall goals?
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What would you like to do? *
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What is your issue related to? *
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What would you like to update? *
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A change to DigiPen's business cards:
As part of DigiPen's commitment to diversity, equity, and inclusion, we wish to create a supportive and respectful environment for all members of our community and those we connect with when we represent DigiPen. The practice of sharing personal pronouns allows each individual to share their correct personal pronouns and contributes to an inclusive environment. If you wish to include your pronouns on your business cards, we invite you to share them with us below. If you would like to explore this topic further, please visit: mypronouns.org.
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Your pronouns:
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What sort of help do you need? *
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Backend access
To ensure the quality of the DigiPen brand extends even to our forms, employees with back-end access are required to undergo a 30 minute training session on usage and best practices prior to being given access. Submit this form with a few recommended dates/times and we will schedule a training time soon.
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Troubleshooting Help
Please take a look at our FAQ before submitting a ticket.
If your issue isn't listed, please describe it in the box below, and upload any applicable screenshots.
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Is there already an event on the site for this, or a ticket in progress to add the event to the calendar? *
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***Additional Ticket Needed***
After submitting this request, please submit an additional form for a "Web Request/Bug Report" to add your event to the website calendar. We likely will not be able to send out your marketing email until an event page is available on the website. Please refer to our Web Release Calendar to see when your event will be released on the website.
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Are you the final approver of this email? *
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Email Draft
Please upload a draft outline of your email content below, including any necessary URLs and links. We will not be able to begin work on your request until we receive details about the desired content of the email.
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What are you looking for? *
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Our photographer will reach out to schedule capture times for all other requests.
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Who needs a copy of the final product? *
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How are you hoping to distribute these photos/videos?
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Shot List
If there is anything you absolutely want us to capture, or don't want us to miss, please include it in the details below or upload a list of these things below. Providing us with these details mean we don't have to guess at what you want photos or video of.
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Budget Information
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Are you requesting... *
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Knowing this helps us determine the scope of the project.
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What would you like to do? *
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All events hosted by DigiPen (online or otherwise), must be accessible to all event guests, regardless of ability. Does your registration form have an accessibility statement on it?
If your registration form is through the CRM, MCOMM has already handled your accessibility statement.
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digipen.edu page you would like addressed.
List additional URLs below.
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Start - End
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For Outreach: What can an attendee look forward to at our booth at this event? (prizes, demos, games, etc.)
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Bug/Error Screenshot (if applicable)
Reporting an Error or Bug
Please include your operating system and the browser you are using in the Details section below when submitting your report. These are two critical variables we cannot troubleshoot without.
If possible, please upload a screenshot of the error you see with the whole screen in view.
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If you have assets to submit...
Please upload them to our submitted assets folder in OneDrive, then provide us with a link to the folder using the "Details" box below.
Or, you can just use the Upload Button below.
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Elaborate/Provide Screenshots
Please describe the issue you are experiencing below, with as much detail as possible (screenshots are very helpful).
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Request a New Automation or Process
Please describe the problem you'd like a new process to solve (not necessarily the solution you'd like to see). We'll likely need to reach out to you with questions and to gather more detailed requirements.
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Tracked Changes
If you are requesting updates to a webpage, please copy/paste the existing content from that page into a Word doc, turn on "tracked changes", and upload that edited document with your request. Being able to clearly see what has been updated on a page full of text makes the update much easier and quicker to make.
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Faculty Bio Template
Follow this basic template for your faculty bio
You can paste it in the "Details" box below, or upload it as a separate file.
Name (Ex. Sally Smith, Ph.D.)
Title (Ex. Assistant Professor)
Pronouns (Ex. she/her/hers, they/them/theirs)
Paragraph 1:
Please outline your academic and/or professional background. If you have any academic degrees, please note the major or subject area and the institutions you studied at. You can also list any companies you have worked for.
Paragraph 2:
Feel free to describe or elaborate on your specific areas of knowledge, experience, and expertise, as well as any specific accolades that relate to them. This could be another good area to continue summarizing your professional/academic history.
Paragraph 3:
Summarize your teaching role at DigiPen and the subject areas or courses you oversee. As one optional direction, feel free to describe what you enjoy about teaching at DigiPen, either through quote or generalized statement.
*Optional* Selected Credits/Publications:
List out in bullet format any resume highlights regarding papers published, game or film credits, or related examples of your work.
Notes on Style/Consistency: Please use last name for second reference and write from a third-person perspective (she, he, they, etc.).
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Limit 10MB. Zip and email any additional files to marketing.us@digipen.edu with the Project Nickname in the subject line, or provide us with a download link.
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To expedite the process, please give us as many details about your request as possible. (ex: Explain what you mean by "ASAP")
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A note about submission:
If you hit submit after uploading your file, and then receive an error message, please fix the error AND make sure your file is still listed--otherwise, you may have to re-upload before submitting again.
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